Outage Status Notification by Text Now Available!
Have you ever been at work or away from home and your power went out and you were unaware? Have you ever been out of town, staying with a neighbor that had power, or in a hotel, wondering if your power has been restored? Well, now you can be notified by text when the power goes off and when it’s back on. This new service enables members to be notified via text message that we are already aware of their electric outage so there’s no need to call unless you have helpful information regarding the cause (i.e. broken pole, auto accident, tree in line). Confirmation texts will also be sent when the power to the meter has been restored. In some cases, you may even receive a text of the cause of the outage and estimated time for restoration. This new service is one of the many new service enhancements made possible by the installation of our new OMS (Outage Management System).
To sign up for this service, just click here!