Buckeye REC’s New Smarthub App


Announcements

What changes can you expect when we launch SmartHub?

New account number: Use your new account number to register for SmartHub. You can find your new account number on your new bill.

Re-register for your online account: We recently had a system upgrade that requires all of our members who have online accounts to register again. The new system greatly increases the amount of information you have access to with regards to your account, including your energy daily, and hourly energy usage.

Update your online payment options: If you previously were using automatic payments with us you will need to re-enter your payment information. You can do this once you register for your online account.

Introducing SmartHub

What is SmartHub?

On the go and in control. Now you can manage your account like never before!

SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.

As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill.

Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.

You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even be able to set usage thresholds so that you’ll know when you’re using more than you’d like which will help you keep your electricity bill as low as possible.

Reporting a service issue is a snap with the SmartHub mobile app. There’s no need to call the office, just let us know about the issue with a few clicks. You can also contact us for customer service requests or with any questions you may have. You can now contact us at any time from anywhere.

Getting started with SmartHub is as easy as 1-2-3!

As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before!
Make payments, report service interruptions, monitor usage, and save the planet.

Register Your Account

Locate your new account number (instructions below) and get registered!

Download the app

Manage your account on the go from anywhere at any time!

Activate the features you want

This is your opportunity to give features like paperless billing and Auto Pay a try!


Setting Up SmartHub: Frequently Asked Questions (FAQs)


SmartHub Tutorials

How-To Register Your Account (Web Portal)

 

How-To Register Your Account (Mobile App)

 


Other Frequently Asked Questions (FAQs)